Infinitum™ Cloud Solutions Suite

Infinitum™ is the way to go


The digital age has transformed the IT landscape and requires companies to be more than ever flexible and dynamic when implementing new business applications. Consumers expect great products and responsive customer service from enterprises. Employees in sales and service departments are under increasing pressure to become more and more customer-centric and stay connected with business operations at all times.




We aim at supporting enterprises to adopt scalable business automation solutions rapidly and cost-effectively, enabling businesses to innovate, by taking an integrated approach in delivering ready-to-use business applications, through software, services and platform integration. Infinitum™, the cloud solutions suite offered by PCCW Solutions, comprises a comprehensive range of enterprise business applications, digital and analytics solutions that can be delivered as a service.


Features & Benefits:


  • Low up-front investment
  • Low Total Cost of Ownership (TCO)
  • Shorter time to market
  • Industry expertise
  • Proven infrastructure and support





Support end-to-end business processes from back-office, front-office, and industry-specific solutions


Infinitum™ ERP

Infinitum ERP provides a single real-time source of business information, enabling enterprises to standardize, integrate and streamline processes for business decision making.

With the cloud-based solutions, end users can access the most up-to-date comprehensive functionality without investing in on-premise infrastructure and software, or using in-house IT resources. 


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Customer Experience and Journey solutions delivered through industry-specific as well as domain agnostic digital processes

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Payment Gateway
Digital & Data Analytics
  • Omni channel
  • Social Listening
  • Live chat
  • Customer Analytics
  • Personalization
Digital Marketing
  • Search engine marketing
  • Social media marketing
  • eDM service & SMS
  • Segmentation
  • Retargeting
Warehouse
Delivery to HK
Webstore Management
  • Reporting
  • Operation
  • Marketing services & creative design
  • Customer services







Check out more related solutions:





Rapidly integrate numerous sources of business data into the cloud analytics platforms through advisory and integration services. The analyzed data becomes a vital tool for strategic and tactical business decision making

Customer Analytics

By unlocking the values of customer from analyzing their profile, buying behavior, consumer comment and preference – with capability of technologies, enterprises are able to define the customer strategies handily, deliver personalized and instant message to engage the customers as well as bring them interaction experiences.


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Social Media Analytics

Social media analytics, also known as social listening or social media monitoring, is a methodology to acquire and analyze the social dialogues of a brand, its services and its competitors. With this capability, companies can incorporate the true voice of their customers in all their existing initiatives and strategies via diagnosing the customers’ opinions and even sentiment polarity. Through making improvements in all customer touch points, such as brand marketing and customer care, customer satisfaction can be enhanced.


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Video Analytics

In the era of growth of big data, the rapidly expanding IoT adoption and demand for real-time analytics empower enterprises to make smarter business decisions. People counting by video analytics solutions provide actionable insights that help enterprises increase profitability and improve operational efficiency.


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Interconnect simple and smart devices or sensors to each other, the Internet and humans in order to drive process automation and business value to consumers and enterprises