PCCW Solutions' services continue to be recognized for quality excellence by customers, partners, industry organizations and publications. These internationally recognized qualifications well reflect our commitment in delivering world class services.

According to Gartner research, PCCW Solutions was the largest professional IT services provider with the largest market share in Hong Kong, and the second largest professional IT service provider with combined China and Hong Kong market share in 2010.



     

Quality Certifications:

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ISO 20000 ─ IT Service Management System (ITSM)

PCCW Solutions has attained ISO 20000 standard for IT service management with locations covering Hong Kong, China and the Philippines. ISO 20000 is the first international standard for IT service management, and was developed to align with the best practices within the Information Technology Infrastructure Library (ITIL) framework, the most widely accepted approach to IT service management in the world.


ISO 27001 ─ Information Security Management System (ISMS)

Our Internet Data Centers (Powerb@se) and IT Service Management Center have attained ISO 27001 Information Security Management System. ISMS is a systematic approach to manage and keep confidential information safe. It includes people, processes and IT systems by applying a risk management process. ISO 27001 specifies the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining the information in any sector so that it remains secure. 


CMMI Level 5 ─  Development and Management

PCCW Solutions has been assessed at CMMI Level 5 for Development V1.3 with locations covering Hong Kong, China and the Philippines. CMMI Maturity Level 5 is the highest level of process maturity that independently verifies an organization's capabilities to continously enhance its processes through incremental and innovative process and technological improvements. Version 1.3 of CMMI standard provides a higher level of focus on aligning software engineering processes and technological improvement plans to project and client goals. 


ISO 9001 ─ Quality Management System (QMS)

By continuous effort in striving for the best practice to provide quality solutions and services, PCCW Solutions was awarded ISO 9001 standard for Quality Management System with locations covering Hong Kong, China and the Philippines. This demonstrates our solutions and services consistently meet customer’s requirements and the quality is consistently improved.


ISO 14001 ─  Environmental Management System (EMS)

PCCW Solutions' Internet Data Centers (Powerb@se) have attained ISO 14001 certification for Environmental Management System (EMS). Through our continuous effort to implement, maintain and improve our environmental management system and comply with related environmental laws and regulations, all PCCW Solutions data centers are designed and managed with consideration of effective environmental protection.


Uptime Institute Tier III Certificate

Our Powerb@se MCX10 Data Center has received the Uptime Institute Tier III Certificate. The Uptime Institute is an unbiased, third-party data center research, education, and consulting organization focused on improving data center performance and efficiency through collaboration and innovation. Uptime Institute Professional Services is the only firm licensed to rate and certify designs, constructed facilities, and ongoing operations against the Uptime Institute's Tier Classification System and Operational Sustainability criteria.


LEED Platinum Certificate

PCCW Solutions is a world-class industry leader committed to delivering the highest quality, our Powerb@se MCX10 Data Center have attained LEED Platinum Certificate. The Leadership in Energy and Environmental Design (LEED) is a set of rating systems for the design, construction, operation, and maintenance of green buildings, homes and neighborhoods. Developed by the U.S. Green Building Council (USGBC), LEED is intended to help building owners and operators be environmentally responsible and use resources efficiently.





     

Awards:


     


2016

  • PCCW Solutions recognized as GS1 Hong Kong’s Best Solution Partner of the Year 2016

  • IT Outsourcing Services, SMBWorld Awards 2016

  • Outstanding Service Award 2016, China (Shenzhen) International Logistics and Transportation Fair
  • IT Solution Excellence award in PCM Biz.IT Excellence 2016 (Infinitum Social Media Analytics Solution), PC Market
  • Best Platform-as-a-Service ( eCommerce-as-a-Service) in Cloud Excellence Awards 2016, Computerworld Hong Kong
  • Oracle's Hong Kong/Taiwan Regional Partner of the Year
  • No. 1 China IT Outsourcing Service Enterprises, China Software and Services Outsourcing Network
  • VMware Hong Kong Partner Award 2016, VMware Hong Kong
  • 2016 Cloud Service Provider, Business Partner Advisory Organization
  • 2016 Top 100 Solutions Provider, 2016 Top 10 IT Service Provider and 2016 Top 10 Financial Solutions Provider, Business Partner Advisory Organization
  • Platform-as-a-Service and IT Outsourcing & Managed Service in Computerworld Hong Kong Awards 2016, Computerworld Hong Kong
  • IoT Heroes Awards 2016, GS1 Hong Kong
  • 25 Most Promising Oracle Solution Providers 2016, APAC CIOoutlook
  • The Best Cloud Platform Award in PCM Best of IT Award 2015, PC Market
  • End-to-End Solutions for Retail Industry in IT Square Editors' Choices Award 2015, Sing Tao Daily


2015

  • Best SMB Technology Product (Services) - IT Outsourcing, SMBWorld Awards 2015
  • 2015 Best IT Service Provider Award, CCID Consulting and China Federation of IT Promotion
  • Outstanding Service Award, China (Shenzhen) International Logistics and Transportation Fair
  • IT Solutions Excellence (One-stop Security Assessment Services, End-to-end RFID Retail Solutions and IoT EAS Gateway), PCM Biz IT Excellence 2015
  • No. 1 of Top 10 China IT Outsourcing Service Enterprises, China Software and Services Outsourcing Network
  • 2015 China Top 10 IT Service Provider, 2015 China Top 10 Financial Solutions Provider, 2015 China Top 10 Financial Solutions Provider and 2015 China Top 100 Solutions Provider, Business Partner Advisory Organization
  • 2015 Cloud Service Provider, Business Partner Advisory Organization
  • Oracle’s Hong Kong Specialized Partner of the Year
  • IT Outsourcing & Managed Services Provider and Data Center Service Provider Award, Computerworld Hong Kong Awards 2015  


2014

  • Fortinet 2014 Silver Partner of the Year

  • IEBE Award - 2014 Valuable e-Business Organization

  • Best IaaS Provider Award, PCM Best of IT Award 2014

  • Best Data Center Design and Build Award, IT Square Editors’ Choices 2014 by Sing Tao Daily

  • Top 50 China Cloud Computing Solutions Providers, China Cloud Computing Ecosystem Summit

  • Outstanding Organisation with Comprehensive Management Systems, HK Quality Assurance Agency's Commendations

  • Asia Pacific ICT Alliances (APICTA) Awards 2014 - Merit Award in "Government and Public Sector" category

  • SMB World Awards 2014 - IT Outsourcing

  • Ranked as No. 1 in 2013 “Top 10 China IT Outsourcing Service Enterprises” by CSSO

  • PCM Biz IT Excellence Awards: ESSA, Smart Shelf, Magic Mirror

  • Bronze awards in “RFID Application Innovation” & “RFID Implementation Excellence”, Hong Kong Internet of Things (IoT) Awards

  • The Best of Data Center Award and The Best Managed Security Service Provider, e-brand awards 2014

  • 2014 Best Banking Industry Solutions Award, China Software Industry Association

  • 2014 Best ERP Service Provider Award, China Software Industry Association

  • Best Data Center Service Award, Computerworld Hong Kong, 2014

  • Best Business Solution Grand Award and Best Business Solution (Application) Gold Award, Hong Kong ICT Awards 2014


2013

  • Best IT Outsourcing Services Provider, SMB World Awards, 2013

  • Ranked as Top 20 Regional IT Companies for 5 consecutive years, MIS Asia, 2013

  • Certificate of Merits in Hong Kong RFID Awards, GS1 Hong Kong, 2013

  • Scored The Best of Data Center Award in e-brand awards, e-zone 2013

  • Scored The Best of Enterprise Cloud Platforms Award in e-brand awards, e-zone 2013

  • 2013 Retail Innovation Awards – RFID Solutions, Retail In Asia and Questex Media

  • Best Data Center Colocation Service Award, Computerworld Hong Kong, 2013

  • 2013 Golden Service - Top 5 Leaders in Service Providers, China Electronic Information Industry Development Research Institute (CCID), 2013

  • 2013 Golden Software - The Most Influential Outstanding Service Provider, China Electronic Information Industry Development Research Institute (CCID), 2013

  • 2013 Golden Software - Banking Solution with Highest Commercial Value, China Electronic Information Industry Development Research Institute (CCID), 2013

  • Top 10 Telecom Solutions Providers, Business Partner, 2013

  • Top 10 IT Consulting Service Providers, Business Partner, 2013

  • Top 10 Banking Solutions Providers, Business Partner, 2013

  • 2013 Best Banking Industry Solution in China, China Software Industry Association and China Computer Newspaper

  • Ranked as No. 1 in 2012 Top 20 China IT Outsourcing Service Enterprises, China Software & Services Outsourcing Network 2013

  • Best Collaboration (Service) Silver Award, Hong Kong ICT Awards 2013

  • Outstanding Graduate Enterprise of Xi’an Hi-tech Zone Technology Business Incubator, Pioneering Park of Xi’an Hi-tech Zone


2012

  • Top 10 IT Solution Providers for Banking Industry, Business Partner, 2012

  • Top 10 Trustworthy Products for Financial Enterprises (Finance Solutions), China Financial Times, 2011-2012

  • Top 10 Excellent Service Providers for Financial Industry, SmartPartner / Computer Products & Communications, 2012

  • The Up and Coming in the software-as-a-service category, Computerworld Hong Kong Cloud Power 2012

  • 2012 China Software and Information Service - Outstanding Outsourcing Enterprise Award, China Center for Information Industry Development (CCID) Group

  • Best Consulting & Systems Integration Service, SMB World Awards, 2012

  • Top 20 Regional IT Companies, MIS Asia, 2012

  • Scored Best Data Center Award in e-brand awards, e-zone 2012

  • Ranked as No. 1 in 2011 Top 20 China Service Outsourcing Enterprises, China Software & Services Outsourcing Network 2012

  • 2011 China Software and Service Outsourcing Brand Star, China Software & Services Outsourcing Network 2012

  • Excellence in Information Security Management, BSI Excellence Award 2012

  • "Leader" in IAOP's Global Outsourcing 100, 2012


2011

  • Top 10 Trustworthy Products for Financial Enterprises (VisionBanking Suite), China Financial Times, 2010-2011

  • China’s Top 200 Solution Providers, Computer Partner World, 2011

  • Fastest Growing Company of the Year, Computer Partner World, 2011

  • Top 10 Excellent Service Providers for Financial Industry, SmartPartner / Computer Products & Communications, 2011

  • Best IT Outsourcing Services Provider, SMB World Awards, 2011

  • Top 20 Regional IT Companies, MIS Asia, 2011

  • The Best Cloud Innovation Award, China IT Time, 2011

  • Best IT Hosting & Outsourcing Award, Computerworld Hong Kong, 2011

  • Ranked as No. 1 in 2010 China Top 20 IT Outsourcing Service Enterprises, China Software & Services Outsourcing Network, 2011

  • Rank #17 in Leader Category, IAOP's Global Outsourcing 100, 2011


2010

  • 10 Innovative Application Solution Cases, Computer Partner World, 2010

  • 2010 IT Service Award of Communications Industry - Best ERP Service Provider, Communications Weekly China, 2010

  • Top 20 Regional IT Companies, MIS Asia, 2010

  • Leading International IT Outsourcing Enterprise Award, China CEOCIO Magazine, 2010

  • Certificate of Merit, Hong Kong RFID Awards, 2010

  • Best IT Outsourcing Enterprise Award, China Information World, 2010

  • Best IT Hosting & Outsourcing Award, Computerworld Hong Kong, 2010


2009

  • Ranked as Top 2 in "2009 China Top 25 ITO Service Company", China Software Industry Association

  • Top 20 Regional ICT Companies, MIS Asia, 2009

  • Most Innovative EPC/RFID Products Silver Award, Hong Kong RFID Awards, 2009

  • Best Application Outsourcing Enterprise Award, China Information World, 2009

  • IT Hosting and Outsourcing Award, Computerworld Hong Kong, 2009


2008

  • Editors' Choice Award, China Information World, 2008

  • Best IT Outsourcing Service Award, SMB World, 2008

  • Top 10 IT Solutions for Telecom Industry Award, Communications Weekly China, 2008

  • Best IT Outsourcing Award, Computerworld Hong Kong, 2008

  • Best Consulting & Systems Integration Award, Computerworld Hong Kong, 2008


2007

  • Best ITO/BPO Award, China Information World, 2007

  • The Best IT Outsourcing Award, 21st Century Business Herald Newspaper, China, 2007

  • IT Outsourcing Award, Computerworld Hong Kong, 2007


2006

  • IT Hosting and Outsourcing Award, Computerworld Hong Kong, 2006

  • Outstanding Oracle E-Business Suite SI Award, 2006

  • Partner of the Year 2006, Oracle E-Business Suite, 2006

  • Hong Kong's 1st Local Strategic Applications Partner Award, Oracle HK 20th Anniversary, 2006

  • Software Innovation Award, 21st Century Business Herald Newspaper, China, 2006

  • Top 10 IT Solutions for Telecom Industry, Communications Weekly China, 2006

  • WebMethods Customer Win Spring 2006 Award